Iowa Broadcasters Association

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09/25/2024

Program and Client Success Specialist

KCCI-TV

Company KCCI
Position Program and Client Success Specialist
Jobdescription KCCI, the Hearst owned CBS affiliate in Des Moines, Iowa, has an opening for a Client Specialist/Program Specialist. You will work side-by-side with our multi-media sales consultants to serve our local clients and stay up to date on all current and future programming. You will partner with other team members to generate presentations, manage orders, maintain the client database, and ensure our client communication is exceptional. You will help our team deliver a high-quality KCCI experience in a cheerful way to our clients and your colleagues. You will report directly to the General Sales Manager. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group. If you are an inspired and passionate professional looking for a way to make an immediate impact, we want to hear from you.

Job Responsibilities:

Track and update KCCI/MeTV/MyDSM Program Schedules

Create supportive marketing materials for sales department

Help develop sales proposals, advertising packages and client presentations

Facilitate progress on several sales projects

Collaborate with Station Research Director as it relates to programming

Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit

Communicate with all internal stakeholders on programming changes or other programming related matters and sales support initiatives

Communicate with our teams (sales, production, finance, programming) and external clients on performance and delivery of campaigns

Provide regular correspondence to KCCI’s corporate team regarding a variety of items including streaming clearances, program clearances and community out-reach events

Regularly update KCCI’s programming files with internal information as conditions change

Update Nielsen database as it relates to programming

Work cooperatively with managers, co-workers and clients to deliver a high-level of service

Requirements:

Computer and software experience

Client relations and team support experience

Proficient in Microsoft Excel (can maintain complex spreadsheets)

Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales

Keen on learning new systems promptly and thoroughly

Strong verbal and written communication skills are necessary

Must be focused and organized

Must take pride in work, respond to instruction well, be able to remain calm in a fast-paced environment, and perform at a high-level

Related military experience will be considered

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

Medical | Dental | Vision

401(k) matching

Emotional Wellness Support

Paid Time Off

Paid Parental Leave

LGBTQ Health Services

Additional benefits to meet your and your family's needs
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